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What is an IT Disaster and are all IT Disaster the Same NegenIT’s process for defining progressive levels of a disaster is innovated. Our approach is designed to give you the tools and resources you need to access the severity and then apply NegenIT’s measured response process and procedure that is built upon a “Best Practice” model. NegenIT six level of severity is a progressive list of severity, each level has a measures response in order to access and apply the correct level of response. The higher level of severity the higher level of response to recover is needed. NegenIT works with companies, first to understand their business and operations then using “best practices” develop a plan, process and procedures for each level of a disaster. Disaster Severity 0: Emergency No disaster has occurred, but access to or use of IT and Business services may be compromised. (i.e. threat, danger) Systems are still operating, but unattended. Disaster Severity 1 – Threat of Disaster A virus/attack scare or false alarm can be considered a disaster, particularly if the reaction is inappropriate. A real recovery operation must be initiated to avoid loss of time in recovering in the case that the threat becomes, or is found to be, real. Disaster Severity 2 – Actual Event - Minimal Impact A real virus or attach is in progress, the event is real, it has had an effect on people, buildings and facilities. However there is minimal impact on major systems, the data center is protected but branch office, remote worker and some internal staff are affected. Disaster Severity 3 – Minor Data/System Loss Most consider this level a disasters, this is where data systems and data itself are lost to natural causes, attacks, or system failures. This level is mostly for non-critical systems, or a single critical system that can be restored quickly. The key difference between this level and those that follow is that here are disasters that have a high priority, but not a high urgency. Disaster Severity 4 – Major data/system loss At this level, larger-scale disasters strike. Here is where multiple critical systems fail at the same time, possibly due to power loss or fire/flood in the data center. While you can correct for these issues, it will require an immediate response from your staff, moving quickly to get business-critical systems back up and running. Systems that have a Recovery Time Objective of less than one business day fall into this category when they fail. Disaster Severity 5 – Total Loss The highest level in the system, this classification is only invoked in cases where there is a massive disruption in services due to disaster. Hurricanes, large-scale floods and fires, and building loss are usually found here, with a twin disaster of loss of data systems and the physical plant to recover to. Due to considerations such as loss of space, loss of life, and psychological impact, recovery is an exceptionally difficult—though necessary—task. Planning for Less then Worst Case It’s all about profitability. The correct level of response is needed for the level of severity. NegenIT’s level of measure response is your plan to apply to quickly recover from a program that is organized, well plan and eliminate the normal level of response for most problems, namely panic.
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