The Allstate Insurance Company of Canada, with headquarters in Markham, Ontario, is a member of one of the largest insurance organizations in the world, The Allstate Corporation. Allstate Canada has provided property and casualty insurance products to Canadians since 1953.

Through a network of 450 agents in over 250 communities and 1,000 employees, Allstate Canada provides a full line of auto, home, individual life and financial products.

Project Summary

Developed a process for establishing an IT strategy to address the short term, mid term and long term technical issues and needs; and mirror the requirements in the five year business plan in the technology plans.

Requirement

An IT strategy to align with the five year business strategy that had been developed in the business units without IT involvement. Numerous strategic initiatives required new, or changes to existing, IT systems, but had not been specified or estimated. IT needed a roadmap to determine feasibility, costs and schedules to submit for budget approvals.

Approach

• Review existing 5 Year Business Plan and assess the individual initiatives to determine which had a technology component or requirement.
• Assess and describe the technology requirements inferred in the Business Plan.
• Review and assess the current capabilities of the IT department and identify gaps in infrastructure, staffing levels, skills, budget, timescales.
• Workshops were held with IT management to build consensus and generate specific activities required to build a plan for implementing the IT Strategy.