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Industries
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Related Services
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Core Features
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| Convert Repeating Change Projects into a Managed Process |
Updates to system and application software are not unique and one-off. They come out at intervals and can be planned and managed with a repeatable process. This can provide the opportunity to improve the release management process through experience. With additional experience it becomes possible to combine the releases of different components into a single change.
Hardware updates are generally just the opposite. Major upgrades are infrequent, but require careful testing and control. Changes in hardware are often difficult to manage and implement, because changing or updating hardware can involve the entire IT infrastructure. When introducing new hardware into a production environment other 3rd party systems and other platforms are affected. This makes the process all the more difficult. |
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Common Industry Problems
Most hardware upgrade programs fail. Often too many times, when vendors are upgrading a platform they fail to acknowledge the other systems that run on the platform. They are experts in their systems and not other systems. As a result when a problem does happen one vendor will “point” their finger at another vendor and clearly state it is not their “problem”. However applications will fail and IT operations will come to a stop. Other common problems include: The volume and frequency of software updates can be greater than the time available for implementation. Complex IT environments often have specific limited “windows” of time when systems can be down for upgrades. The more software components to be installed in these limited windows, the higher the likelihood that corners will be cut to meet implementation deadlines. All too frequently this results in major outages. The process for implementing change should and does require extensive testing. This is another source of delay. Many organizations do not have formal processes in place, or if they do they are out of date and do not meet industry best practices and standards. This leads to system outages. Major hardware upgrades are infrequent and processes and procedures are often ad hoc and disruptive. Most hardware changes are not tested or if they are they tested under little (if any) load. Changing hardware most times is the most misunderstood project as the assumption is always “anything” can be solved by software.
Under these circumstances IT releases are high-risk endeavours. |
NegenIT Does:
NegenIT removes the barriers and develops the plans and processes to ensure new releases are implemented in a controlled and orderly manner. The approach starts a process to define requirements and develop an implementation plan for the new release management function and processes. NegenIT works with vendors and the IT departments to ensure the process is simple, effective and correctly planned. Key components of our industry standards based release management processes are:
A common schedule of releases should identify opportunities for combining changes and updates into groups (releases) to minimize time requirements and reduce the impact on the organization.Releases that are designed to incorporate changes closely related or unrelated and take advantage of a single verification and regression testing process, Implementing large critical software rollouts in manageable groups to minimize risks. Small releases are bundled into related sets of changes to minimize the number of releases without increasing risks. Combining both technical and non-technical aspects of releases so nothing is missed. The development of release policies and planning. Establishing predefined testing and acceptance criteria. Delivering the communications, preparation and training procedures integral to every release
NegenIT empowers the IT department to take control and manage the release process whether it is vendor driven or developed internally. It’s your network, your system and applications. It’s yours to manage not your vendors. |
NegenIT Delivers:
NegenIT processes save time, money and resources. When projects are planned and systems are tested the probability of success is great. NegenIT puts the process in the place to ensure hardware and software upgrades are on time, on budget and work the first time. If a problem does happen then a process is in place to reduce the risk.Reduces service disruptions to the business. Lowers costs for release implementations through better use of resources. Improves the process of keeping software up-to-date to retain warranty and support currency. Keeps security protection at its highest possible level. Decreases cost of applying updates. Reduces risk associated with software updates.
NegenIT delivers results. Results that are effective in ensuring that when change does happen its planned and the IT departments and users are ready.
To Learn More:
To learn more email NegenIT at solutions@negenit.com or call NegenIT at 416-421-2017. |
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